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1.
100% Money Back
Guarantee*
All purchases
made from Jewelry World include our generous refund policy…A 100% Money
Back Guarantee*. The refund will consist ONLY of the final price of the
item. The Buyer simply needs to notify us via email within 14 days of
receipt of the item and return the piece(s) in their original condition.
Customer will pay for shipping and handling.
Our Policy does
not include items purchased through our eBay auctions.
*Note: Jewelry
World’s 100% Money Back Guarantee does not apply to special orders or to
jewelry that has been sized, set, unset, or modified by the customer once
they have received it. The price of the refund will be credited back to
the customer in the same form that the purchase was made minus shipping
and cost of insurance, once the item is returned and inspected.
2. Free Shipping*
Domestic
Shipping
we offer FREE shipping, handling, and insurance for any purchases over
$2,500 within the US.
Items below $2,500 will be $24.95 for FedEx Next Day Air. Handling and
insurance are included!
International
Shipping
Canada shipping costs will be $39.95
including handling and insurance. All other countries (Europe, South
America, Asia, Africa, Japan, and Australia) will be $59.95 flat rate for
shipping fees.
Note: All duties and customs fees for International shipments are the sole
responsibility of the Buyer. Check with your local customs office for
information prior to purchase.
Insurance is additional. Insurance costs are $10 for every $1,000
additional of the final price.
We will not ship to Indonesia and Nigeria.
3.
Free Certified Jewelry Appraisals*
Once you make
that all-important purchase, Jewelry World will send you an accurate,
independent appraisal of each item purchased, complimentary!
To have
YOUR items Appraised by our
professional appraisers, you will be charged a small fee.
● Items $500 To $1500 Cost: $29
● Items $1,501 To $5000 Cost: $39
● Items $5,001To $10,000 Cost: $69
● Items $10,001 To $25,000 Cost: $99
● Items over $25,000 Cost: $159
*Plus shipping, handling and insurance
charges! Note - All appraisals include a digital picture of the item with
a complete and accurate description. Email us at
appraisals@JewelryWorld.com.
4.
Customer Service Assistance*
Jewelry World’s
assistance does not end with your purchase. Our professional, friendly
customer service agents are available to answer any and all of your
questions and concerns before, during and after you purchase an item from
our Collection. Please contact our friendly customer service agents
with any questions, concerns, or requests.
5. Gift
Certificates*
Can’t find that
perfect gift? Jewelry World Gift Certificates are available for purchase
at a discount rate of 5% off of the face value (see examples below). Each
Jewelry World Gift Certificate is valid for two years from the date of
purchase. If you are ready to order or have any further questions, please
contact our friendly customer service agents toll free at 1-866-GEMS-R-US
during normal business hours, or fax: 305-935-6494 or email us:
info@jewelryworld.com your request.
Gift Certificate
Value: Cost:
$1,000 $950
$10,000 $9,500
$20,000 $19,000
6.
Layaway*
Jewelry World offers the exclusive option of
making payments on items from the JewelryWorld Online Collection. Our
Layaway Plan allows you pay a 25% down payment on the total price of the
item(s) purchased. Once that initial payment is made, you will have 90
days to pay the remaining balance on the item(s). If the remaining balance
is not paid in full within the required 90 days, you will lose that
deposit. Item will be shipped once final payment is received.
7.
Easy
Payment*
Jewelry World
accepts most major credit cards, including Visa, MasterCard, American
Express, and Discover. We also gladly accept
Escrow.com and Pay Pal, which are the safest and fastest ways to
transfer funds online. Also accepted - money orders, personal or corporate
checks, and cashier's checks. Please note that
Florida residents are required to pay 6.5% state sales
tax. All other states are free of sales tax.
8.
Jewelry Education*
Please visit our
Jewelry Education to learn more about diamonds, fine jewelry and watches.
9.
Insurance Replacements*
The worst may
never happen, but if it does, you want to be prepared. That's why
JewelryWorld.com offers extensive insurance replacements for virtually any
type of jewelry, diamonds and watches. Please send us a detailed
description of the item you need to replace. We do any replacements for
items over $1000.
10.
Diamond Cutting and Grading*
No part of a
jewelry creation is as exacting as diamond cutting. It takes skill,
precision and artistry, and at JewelryWorld.com you can be assured that
your old or broken diamonds will be in the hands of professionals who
command all three - at prices that are surprisingly affordable. We can
also grade your diamonds accurately and professionally, either by our
in-house specialists or by arrangement with the GIA.
Email us at
diamondcutting@JewelryWorld.com for any questions
11.
Jewelry Design*
JewelryWorld.com's in-house platinum artists
can help you create a customized piece of jewelry, be it an engagement
ring, necklace, bracelet, earrings and more. (Minimum order is $2,500).
Custom orders are non-refundable or exchangeable!
Email us at
design@JewelryWorld.com for any questions.
Toll Free
1- 866 - GEMS - R - US
Jewelers Market. 19275 Biscayne Blvd. #13
. Aventura, Florida 33180
Phone: 305-931-3383 Fax: 305-935-6494 Email:
info@jewelryworld.com
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